Privacy Policy

At SMTPWire, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

When you sign up for an account, we ask for the following information:

• Your name
• Your company name
• Your business or personal address
• Your phone number
• Your email address
• Details about your email list
• How many emails you plan to send
• Your email marketing practices

If you choose a paid plan, we will also collect the following payment information:

• Name on your credit card
• Credit card number
• Credit card expiration date
• Credit card security code (CVV)
• Your billing address

How We Use Your Information

We use the information we collect to:

• Complete your registration or purchase
• Send you order confirmations
• Provide you with the products or services you requested
• Respond to your customer service inquiries
• Manage your account
• Send newsletters or marketing updates
• Address any concerns or questions you may have
• Help you connect with other users
• List you in our member directory (accessible to other members only)

Acquisition of Information

You can browse our website without providing any personal details. However, we may collect general information such as your IP address, browser type, and operating system for analytics purposes. This data helps us improve our website’s functionality and user experience, but it does not personally identify you.

If you're applying to become a reseller or partner, we may request additional details about your company for pre-sale support.

How We Use Your Information

The personal information you provide is used for the purposes for which it was collected, such as:

• To contact you about your account or orders
• To process your purchase or registration
• To provide customer support
• To send you product updates, promotions, or new offerings

Sharing Your Information

We may share your information with:

• Our billing partners to process payments
• Authorized resellers and partners who can help improve your experience

Your personal information will not be sold to third parties. We will only share your information when required by law or to protect your safety.

Information Security

Your privacy is important to us. We implement security measures to ensure that your personal data is protected from loss, misuse, unauthorized access, or alteration. These include:

• Safeguarding your information from unauthorized access
• Ensuring your personal details are only used for legitimate purposes
• Not disclosing your data to third parties unless required by law

We do not sell or share your personal information with anyone outside of SMTPWire or its authorized partners, unless required by law enforcement.